Terms of Use

Effective Date: June 21, 2026 Last Updated: June 21, 2026

These Terms of Use ("Terms") govern your access to and use of WorkflowOps.dev, a website operated by Cross Language LLC ("WorkflowOps," "Cross Language," "we," "us," or "our").

By accessing or using WorkflowOps.dev, you agree to these Terms. If you do not agree, you should not use the website.

1. About WorkflowOps

WorkflowOps is a custom AI automation development initiative operated by Cross Language LLC. WorkflowOps focuses on helping organizations design and build custom AI-assisted business workflow systems, including document automation, workflow automation, review portals, dashboards, integrations, internal tools, and related software systems.

WorkflowOps may provide services such as:

• workflow discovery and analysis;

• custom AI automation consulting;

• document AI workflow design;

• software architecture and development;

• custom portal and dashboard development;

• CRM, ERP, accounting, email, storage, and API integrations;

• proof-of-concept or MVP development;

• AI-assisted review and approval workflow implementation;

• internal tool development;

• data extraction and search workflow implementation;

• technical documentation;

• maintenance, support, and enhancement services; and

• related business automation services.

2. Scope of These Terms

These Terms apply to the WorkflowOps.dev website, website content, website forms, general service descriptions, insights, marketing materials, and pre-contract communications that link to these Terms.

These Terms do not, by themselves, govern paid custom development services, consulting engagements, implementation work, managed services, production software access, support commitments, service levels, warranties, deliverables, payment obligations, or project-specific responsibilities.

Any paid services or custom development work will be governed by a separate written agreement, such as a proposal, order form, master services agreement, statement of work, subscription agreement, support agreement, data processing agreement, security addendum, or other signed contract.

If a signed agreement conflicts with these Terms, the signed agreement will control for the applicable project or service.

3. Website Content

WorkflowOps.dev provides general information about custom AI automation development, workflow automation, document AI, integrations, service capabilities, technical perspectives, and related business topics.

Website content is provided for informational and marketing purposes only. We make reasonable efforts to keep information accurate and useful, but we do not guarantee that all website content is complete, accurate, current, or error-free.

We may update, modify, remove, or reorganize website content at any time without notice.

4. No Professional Advice

Website content is not legal, financial, accounting, tax, security, compliance, procurement, engineering, or professional advice.

You are responsible for evaluating whether any service, technology, design approach, AI system, workflow automation, integration, or project proposal is appropriate for your organization, systems, legal obligations, security requirements, and business needs.

5. Inquiries, Discovery, and Proposals

WorkflowOps.dev may allow you to submit inquiries, request consultations, describe workflow challenges, provide project context, or request proposals.

Submitting an inquiry does not create a customer relationship, service relationship, partnership, joint venture, agency relationship, employment relationship, confidentiality obligation, or obligation for us to respond, provide services, reserve availability, or enter into an agreement.

We may review, route, accept, decline, or respond to inquiries at our discretion.

Any estimates, proposals, timelines, technical suggestions, or preliminary recommendations provided before a signed agreement are non-binding unless expressly stated otherwise in a signed written agreement.

6. No Confidential Information Through General Website Forms

Unless we have signed a separate written confidentiality agreement with you, you should not submit confidential, proprietary, sensitive, regulated, trade secret, production, or security-sensitive information through general website forms or ordinary email.

This includes, without limitation:

• production credentials;

• API keys;

• passwords;

• secrets;

• security tokens;

• private customer data;

• sensitive personal information;

• regulated data;

• confidential business records;

• non-public financial data;

• private system architecture details;

• vulnerability details; and

• third-party data you are not authorized to share.

If you submit information without a signed confidentiality agreement or project agreement, we may treat it as non-confidential, subject to our Privacy Policy and applicable law.

This does not limit confidentiality obligations that may exist under a separate signed agreement.

7. Client Materials and Authorization

If you submit documents, data, screenshots, system descriptions, workflow diagrams, sample records, technical materials, or other project-related materials, you represent and warrant that:

• you have the right and authority to provide those materials to us;

• your submission does not violate any law, contract, confidentiality obligation, privacy right, intellectual property right, or third-party right;

• you have obtained any required consents or permissions;

• the materials do not contain unnecessary sensitive or regulated information; and

• the materials are accurate enough for the purpose for which you provide them.

You are responsible for redacting, anonymizing, or minimizing sensitive information before submitting materials unless otherwise agreed in writing.

8. Acceptable Use

You may use WorkflowOps.dev only in compliance with these Terms and applicable law.

You agree not to:

• use the website for unlawful, harmful, fraudulent, deceptive, or abusive purposes;

• submit malicious code, spam, phishing content, malware, or harmful materials;

• attempt to gain unauthorized access to any system, account, server, database, or network;

• interfere with or disrupt website operation, security, or performance;

• use bots, scrapers, crawlers, or automated tools to access or copy website content without permission;

• attempt to reverse engineer, probe, scan, or test vulnerabilities of the website or related systems without authorization;

• misrepresent your identity, affiliation, authority, or project context;

• infringe intellectual property, privacy, publicity, confidentiality, or other rights;

• upload materials you are not authorized to provide;

• use website content to train AI models or build competing datasets without written permission;

• remove copyright, trademark, or proprietary notices;

• use the website to solicit services for unlawful or harmful automation use cases; or

• use the website in a way that could damage WorkflowOps, Cross Language, our clients, partners, vendors, systems, or the public.

We may restrict, suspend, or block access to the website if we believe these Terms have been violated.

9. Restricted or Unsupported Use Cases

WorkflowOps may decline inquiries, projects, or services at our discretion.

We may refuse to provide services for use cases that involve, support, or are likely to facilitate:

• unlawful activity;

• fraud, deception, phishing, impersonation, or scams;

• malware, cyber abuse, credential theft, or unauthorized access;

• surveillance, spyware, or privacy-invasive monitoring;

• generation or handling of prohibited, exploitative, or harmful content;

• discrimination or unlawful profiling;

• unsafe high-risk decision-making without appropriate safeguards;

• regulated use cases without appropriate legal, security, and compliance controls;

• unauthorized processing of personal or sensitive data;

• intellectual property infringement;

• evasion of platform rules, security systems, or legal obligations; or

• any activity we determine may create unacceptable legal, security, ethical, reputational, or operational risk.

Acceptance of any project is subject to our review and a separate written agreement.

10. Custom Development Services

Custom development, consulting, implementation, integration, support, or maintenance services are provided only under a separate written agreement.

A project agreement may define, among other things:

• scope of work;

• deliverables;

• milestones;

• assumptions;

• dependencies;

• fees and payment terms;

• timeline;

• acceptance criteria;

• change-order process;

• support terms;

• maintenance terms;

• intellectual property ownership;

• license terms;

• confidentiality obligations;

• security requirements;

• data processing requirements;

• third-party tools and services;

• AI model usage;

• hosting and infrastructure responsibilities;

• client responsibilities;

• warranty terms;

• liability limitations; and

• termination rights.

Website descriptions of services do not guarantee that any specific feature, functionality, integration, timeline, price, or deliverable will be available for your project.

11. Client Responsibilities

For any project inquiry or engagement, you are responsible for:

• providing accurate information;

• identifying business requirements;

• identifying legal, compliance, security, privacy, and procurement requirements;

• obtaining necessary rights and permissions for materials you provide;

• reviewing and approving project scope;

• providing timely feedback;

• making required decisions;

• providing access to systems or test environments where needed;

• reviewing deliverables;

• validating outputs;

• performing user acceptance testing;

• configuring your own systems where required;

• maintaining your own third-party accounts and licenses; and

• complying with applicable laws and internal policies.

Delays, incomplete information, unavailable systems, unapproved access, changing requirements, or third-party dependencies may affect project timeline, cost, feasibility, and deliverables.

12. AI Systems and Human Review

WorkflowOps may design, implement, or support AI-assisted systems, including systems that use large language models, document AI, machine learning, information retrieval, embeddings, automation rules, or related technologies.

AI systems may produce incomplete, inaccurate, inconsistent, biased, unexpected, or unsuitable outputs. AI outputs should be reviewed, validated, and monitored, especially when used for important business, financial, legal, compliance, employment, customer-impacting, or operational decisions.

Unless expressly agreed otherwise in writing:

• AI outputs are not guaranteed to be accurate, complete, or error-free;

• human review may be required;

• you are responsible for final decisions and downstream use of outputs;

• you are responsible for determining whether a use case is legally and operationally appropriate;

• you are responsible for monitoring production use; and

• you are responsible for complying with laws, regulations, and internal policies applicable to your use of AI-assisted systems.

13. Third-Party Tools, Platforms, and Services

Projects may involve third-party tools, platforms, APIs, models, cloud services, software libraries, hosting providers, analytics tools, automation platforms, CRM/ERP systems, accounting systems, payment systems, or other third-party services.

Unless otherwise agreed in writing:

• third-party services are governed by their own terms, policies, pricing, availability, and technical limitations;

• we are not responsible for third-party service outages, changes, errors, price increases, policy changes, or discontinued features;

• you are responsible for maintaining required third-party accounts, licenses, subscriptions, approvals, and permissions;

• integrations may be affected by third-party API limitations or changes; and

• third-party costs are separate from our fees unless expressly included in a written agreement.

14. Intellectual Property

14.1 Website Content

The WorkflowOps.dev website and its content, including text, graphics, logos, icons, illustrations, designs, layouts, software, code, service descriptions, documentation, and other materials, are owned by Cross Language LLC or our licensors and are protected by intellectual property laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and view the website for personal, internal business, or informational purposes.

You may not copy, reproduce, modify, distribute, sell, lease, publish, display, create derivative works from, or otherwise exploit website content without our prior written permission, except where permitted by applicable law.

14.2 Project Deliverables

Ownership and licensing of custom project deliverables will be governed by the applicable written agreement.

A project agreement may distinguish among:

• your pre-existing materials;

• our pre-existing technology, frameworks, code, tools, templates, know-how, libraries, methods, and reusable components;

• third-party materials;

• open-source components;

• project-specific deliverables;

• documentation;

• configurations;

• trained or fine-tuned models;

• prompts, workflows, and automation logic;

• data pipelines; and

• derivative or reusable improvements.

Unless expressly agreed in writing, these Terms do not transfer ownership of Cross Language's pre-existing technology, reusable components, general know-how, methods, frameworks, tools, templates, or independently developed materials.

15. Trademarks

"WorkflowOps," "Cross Language," associated logos, product names, service names, trade names, and related marks are trademarks, service marks, trade names, or branding assets of Cross Language LLC or its affiliates.

You may not use our names, logos, or marks without our prior written permission, except for accurate, non-misleading references to our company or services.

All third-party names, trademarks, and logos are the property of their respective owners.

16. Feedback and Suggestions

If you provide feedback, ideas, suggestions, proposals, recommendations, or comments regarding WorkflowOps, Cross Language, our website, services, products, designs, features, code, workflows, or business opportunities, you grant Cross Language LLC a worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable right to use, reproduce, modify, distribute, display, and incorporate that feedback for any purpose without restriction or compensation.

You represent that you have the right to provide such feedback and that it does not violate third-party rights.

This section does not override confidentiality obligations in a separate signed agreement.

17. Privacy

Your use of WorkflowOps.dev is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using WorkflowOps.dev, you acknowledge that you have reviewed our Privacy Policy.

18. Availability and Security

We aim to maintain a useful and secure website, but we do not guarantee uninterrupted, error-free, secure, or continuously available access.

We may modify, suspend, restrict, or discontinue all or part of WorkflowOps.dev at any time without notice.

You are responsible for using appropriate security practices when accessing the website and communicating with us.

19. Disclaimer of Warranties

To the maximum extent permitted by law, WorkflowOps.dev and all website content are provided on an "as is" and "as available" basis.

Cross Language LLC disclaims all warranties, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose, title, non-infringement, availability, security, and error-free operation.

We do not warrant that the website will meet your requirements, operate without interruption, be free from errors or harmful components, or produce any specific business outcome.

Service-specific warranties, if any, must be stated in a separate signed agreement.

20. Limitation of Liability

To the maximum extent permitted by law, Cross Language LLC and its owners, officers, employees, contractors, agents, affiliates, licensors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, including lost profits, lost revenue, lost business opportunities, loss of goodwill, loss of data, system downtime, business interruption, or cost of substitute services, arising from or related to your use of WorkflowOps.dev or these Terms.

To the maximum extent permitted by law, Cross Language LLC's total liability for any claim arising from or related to WorkflowOps.dev or these Terms will not exceed one hundred U.S. dollars (US $100) or the minimum amount required by applicable law, whichever is greater.

Service-specific liability limitations, if any, must be stated in a separate signed agreement.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

21. Indemnification

You agree to indemnify, defend, and hold harmless Cross Language LLC and its owners, officers, employees, contractors, agents, affiliates, licensors, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or related to:

• your use of WorkflowOps.dev;

• your violation of these Terms;

• your violation of applicable law;

• your violation of third-party rights;

• information or materials you submit to us;

• your unauthorized disclosure of confidential, sensitive, regulated, or third-party information;

• your misuse of website content or Cross Language intellectual property; or

• your use or attempted use of WorkflowOps services for prohibited or harmful purposes.

22. Export, Sanctions, and Compliance

You may not use WorkflowOps.dev or request services in violation of applicable export control laws, sanctions laws, or trade restrictions.

You represent that you are not located in, organized under the laws of, or ordinarily resident in a jurisdiction subject to comprehensive sanctions, and that you are not listed on any restricted party list that would prohibit us from engaging with you.

We may decline or terminate communications, inquiries, or services where required by law or risk controls.

23. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles.

Subject to any mandatory rights you may have under applicable law, you agree that any dispute arising from or related to these Terms or WorkflowOps.dev will be brought in the state or federal courts located in California, and you consent to the jurisdiction and venue of those courts.

24. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date above.

Your continued use of WorkflowOps.dev after updated Terms are posted means you accept the updated Terms.

If you do not agree to the updated Terms, you should stop using the website.

25. Termination

We may suspend, restrict, or terminate your access to WorkflowOps.dev at any time, with or without notice, if we believe you have violated these Terms, created risk, or used the website in a way that may harm Cross Language, WorkflowOps, our clients, users, partners, vendors, systems, or the public.

Provisions that by their nature should survive termination will survive, including intellectual property rights, disclaimers, limitations of liability, indemnification, governing law, and dispute provisions.

26. Miscellaneous

These Terms constitute the entire agreement between you and Cross Language LLC regarding your use of WorkflowOps.dev, except where a separate written agreement applies.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

Our failure to enforce any provision is not a waiver of our right to do so later.

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms as part of a business transaction, restructuring, or transfer of rights.

27. Contact

For questions about these Terms, contact:

Cross Language LLC / WorkflowOps Email: legal@workflowops.dev General Contact: info@workflowops.dev Mailing Address: 303 Twin Dolphin Drive 6th Floor Redwood City, CA 94065, USA