Privacy Policy

Effective Date: June 21, 2026 Last Updated: June 21, 2026

This Privacy Policy explains how Cross Language LLC, doing business through WorkflowOps.dev ("WorkflowOps," "Cross Language," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit workflowops.dev, contact us, request information, discuss a potential project, participate in a discovery process, or engage with us about custom AI automation development services.

WorkflowOps focuses on custom AI workflow automation, document automation, business process automation, software development, integrations, and related consulting and implementation services.

This Privacy Policy applies to the WorkflowOps.dev website and general pre-contract, inquiry, marketing, and service-related communications. If you enter into a separate agreement with Cross Language LLC for custom development, implementation, support, maintenance, or managed services, that agreement may include additional or different privacy, confidentiality, security, and data processing terms.

1. Who We Are

WorkflowOps.dev is operated by:

Cross Language LLC Email: privacy@workflowops.dev General Contact: info@workflowops.dev Legal Contact: legal@workflowops.dev Mailing Address: 303 Twin Dolphin Drive 6th Floor Redwood City, CA 94065, USA

WorkflowOps helps organizations design and build custom AI-assisted workflow systems, including document processing, review portals, approval workflows, business dashboards, CRM/ERP integrations, internal tools, and automation systems.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

• the WorkflowOps.dev website;

• contact forms;

• collaboration or business inquiry forms;

• newsletter or resource subscriptions;

• email communications;

• discovery calls or intake questionnaires;

• project qualification communications;

• proposal and statement-of-work discussions;

• pre-sales technical review;

• business development communications;

• service-related communications; and

• other interactions with WorkflowOps that link to or reference this Privacy Policy.

This Privacy Policy does not automatically govern separate products, customer platforms, production systems, third-party tools, or custom software environments unless expressly incorporated by contract.

3. Information We Collect

We may collect different types of information depending on how you interact with us.

3.1 Information You Provide Directly

You may provide information when you:

• submit a contact or inquiry form;

• request a consultation or discovery discussion;

• inquire about custom AI automation development;

• describe a workflow, document process, or integration need;

• subscribe to updates or resources;

• communicate with us by email, meeting, chat, or other channels;

• request a proposal, quote, or statement of work;

• provide sample documents, screenshots, workflow diagrams, or system descriptions;

• provide technical requirements, business requirements, or implementation context; or

• otherwise choose to share information with us.

This information may include:

• name;

• company or organization name;

• job title or business role;

• business email address;

• phone number;

• mailing address;

• website or domain;

• business inquiry type;

• communication preferences;

• meeting notes or call summaries;

• project goals;

• workflow descriptions;

• business process descriptions;

• technical requirements;

• system names and integration needs;

• software stack information;

• estimated document volume or workflow volume;

• sample documents or files;

• screenshots or interface examples;

• data schemas or field examples;

• access requirements or integration context;

• proposal-related information;

• billing or procurement contact information; and

• any other information you choose to provide.

3.2 Client Materials and Project Context

Because WorkflowOps provides custom AI automation development, you may choose to provide materials for discovery, estimation, prototyping, or implementation.

These materials may include:

• business workflow descriptions;

• internal process documents;

• sample invoices, forms, contracts, emails, spreadsheets, or reports;

• redacted or unredacted documents;

• screenshots of existing systems;

• CRM, ERP, accounting, or operational data samples;

• API documentation;

• database schemas;

• approval rules;

• role and permission requirements;

• reporting requirements;

• user stories;

• acceptance criteria;

• training examples;

• evaluation datasets;

• integration credentials or test credentials;

• system logs or error reports; and

• other project-related materials.

You should avoid submitting highly sensitive, regulated, confidential, or personal information through general website forms unless specifically requested and unless appropriate safeguards, agreements, or secure transfer methods are in place.

If a project requires confidential or sensitive materials, we may require a separate confidentiality agreement, service agreement, data processing agreement, security addendum, or statement of work.

3.3 Information Collected Automatically

When you visit WorkflowOps.dev, we may automatically collect technical and usage information, such as:

• IP address;

• browser type and version;

• device type;

• operating system;

• referring and exit pages;

• pages viewed;

• links clicked;

• date and time of visit;

• approximate location derived from IP address;

• cookie identifiers;

• form interaction data;

• analytics events;

• performance data;

• security logs; and

• other website usage information.

We use this information to operate, secure, analyze, and improve our website and communications.

3.4 Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage, analytics scripts, and similar technologies to:

• operate the website;

• remember preferences;

• analyze website traffic;

• measure page performance;

• improve user experience;

• protect against spam, fraud, abuse, and security threats;

• understand which content or services are of interest; and

• support marketing or business development activities.

You may control cookies through your browser settings. If you disable cookies, some parts of the website may not work properly.

If we use third-party analytics or advertising tools, those providers may collect information according to their own policies. We will make reasonable efforts to configure these tools consistently with this Privacy Policy.

3.5 Information From Third Parties

We may receive information from third parties, such as:

• referral partners;

• business partners;

• public business directories;

• professional networks;

• social media platforms;

• analytics providers;

• event organizers;

• vendors or subcontractors;

• integration partners; or

• team members within your organization.

This may include business contact information, company information, professional profile information, referral context, product interest, or project-related background.

4. How We Use Information

We may use personal information and project-related information for the following purposes.

4.1 To Respond to Inquiries

We use information to respond to questions, consultation requests, collaboration inquiries, partnership inquiries, and business opportunities.

4.2 To Evaluate Potential Projects

We may use information to understand your business needs, technical environment, workflow challenges, document types, integration requirements, scope, feasibility, timeline, budget fit, and service needs.

This may include reviewing submitted materials, preparing discovery notes, estimating technical effort, identifying risks, preparing proposals, or drafting statements of work.

4.3 To Provide Custom AI Automation Services

If you engage us for services, we may use relevant information to:

• design custom workflow automation systems;

• develop software applications;

• configure AI-assisted workflows;

• process sample data for testing;

• build document automation pipelines;

• create review and approval interfaces;

• develop integrations;

• perform QA and validation;

• debug systems;

• provide implementation support;

• provide maintenance or enhancement services;

• manage access, permissions, and user roles;

• document requirements and system behavior; and

• deliver agreed services.

Project-specific use of information may be governed by a separate agreement.

4.4 To Use AI-Assisted Tools

WorkflowOps may use AI-assisted tools, machine learning models, document AI services, large language models, code generation tools, transcription tools, summarization tools, search systems, or automation tools to support discovery, development, testing, documentation, internal productivity, or project delivery.

Depending on the project, AI-assisted processing may include:

• summarizing workflow requirements;

• extracting structure from sample documents;

• generating or reviewing code;

• creating test cases;

• drafting documentation;

• analyzing sample fields or schemas;

• classifying documents;

• prototyping AI extraction workflows;

• supporting search or retrieval features;

• evaluating model outputs; or

• assisting with quality assurance.

We do not intend to use confidential client materials or personal information submitted through WorkflowOps.dev to train public AI models. If a project requires use of third-party AI providers, model APIs, hosted AI services, or customer-specific training or fine-tuning, the applicable project agreement should describe the relevant data handling, restrictions, and responsibilities.

4.5 To Communicate With You

We may use your contact information to:

• respond to messages;

• schedule meetings;

• send requested information;

• provide proposals or follow-ups;

• send project-related communications;

• send company or service updates;

• provide newsletters or insights if you subscribe;

• manage communication preferences; and

• maintain business relationships.

You may opt out of non-essential marketing communications at any time.

4.6 To Operate, Secure, and Improve WorkflowOps.dev

We use information to:

• operate the website;

• troubleshoot errors;

• monitor performance;

• prevent spam and abuse;

• secure our systems;

• analyze visitor behavior;

• improve website content;

• improve forms and user experience; and

• develop new service offerings.

4.7 To Manage Business Operations

We may use information for:

• lead management;

• customer relationship management;

• proposal management;

• contract administration;

• vendor management;

• invoicing and payment coordination;

• procurement discussions;

• internal reporting;

• legal and compliance review;

• financial recordkeeping; and

• business planning.

4.8 To Protect Rights, Safety, and Security

We may use information to:

• protect our website and systems;

• detect and prevent fraud, abuse, spam, or security incidents;

• investigate suspicious activity;

• enforce agreements and policies;

• protect our rights, property, users, clients, partners, and the public; and

• comply with applicable laws.

4.9 To Comply With Legal Obligations

We may use information to comply with applicable laws, regulations, legal processes, tax obligations, corporate recordkeeping obligations, or lawful government requests.

5. Legal Bases for Processing

Where required by applicable law, including laws applicable to users in the European Economic Area, United Kingdom, or similar jurisdictions, we process personal information based on one or more of the following legal bases:

• Consent, such as when you subscribe to marketing communications or agree to optional processing;

• Contractual necessity, such as when processing is needed to respond to a request, prepare a proposal, or perform services under an agreement;

• Legitimate interests, such as operating our website, responding to business inquiries, developing client relationships, improving services, securing systems, and managing business operations;

• Legal obligations, such as complying with tax, accounting, recordkeeping, or lawful request obligations; and

• Protection of rights and safety, where necessary to prevent fraud, abuse, security incidents, or harm.

6. How We Share Information

We do not sell personal information for money.

We may share personal information and project-related information in the following circumstances.

6.1 Service Providers

We may share information with vendors and service providers that help us operate our website and business, such as:

• website hosting providers;

• cloud infrastructure providers;

• email and form providers;

• analytics providers;

• CRM and project management tools;

• security and anti-abuse tools;

• communication and meeting tools;

• document storage providers;

• payment or invoicing tools;

• legal, tax, accounting, or professional advisors; and

• other operational service providers.

These providers are authorized to use information as needed to provide services to us or as otherwise permitted by law and contract.

6.2 Development, Technical, and Implementation Partners

For certain projects, we may work with contractors, subcontractors, consultants, integration partners, or technical service providers. We may share relevant project information with them as needed to evaluate, develop, deliver, support, or maintain services.

Where appropriate, these parties should be subject to confidentiality, data protection, or service obligations.

6.3 AI and Automation Providers

If we use third-party AI, machine learning, document processing, transcription, code assistance, search, or automation providers, we may share limited information with those providers as needed for the applicable purpose.

For general website inquiries, we aim to avoid submitting unnecessary confidential or sensitive information to third-party AI systems.

For client projects, use of third-party AI providers, hosted models, model APIs, fine-tuning, embeddings, customer data processing, or production AI workflows should be addressed in the applicable project agreement, data processing agreement, or security addendum.

6.4 Business Partners

If you request or authorize a partnership, referral, integration, or joint opportunity discussion, we may share relevant information with business partners as reasonably necessary to evaluate or pursue that opportunity.

6.5 Legal, Compliance, and Safety

We may disclose information if we believe it is necessary to:

• comply with applicable law;

• respond to lawful requests or legal process;

• protect our rights, property, or safety;

• investigate fraud, abuse, security incidents, or illegal activity;

• enforce agreements or policies; or

• protect clients, users, partners, or the public.

6.6 Business Transactions

If Cross Language LLC or WorkflowOps is involved in a merger, acquisition, financing, restructuring, sale of assets, transfer of business, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to appropriate legal or confidentiality protections.

6.7 With Your Consent

We may share information with your consent or at your direction.

7. Client Data and Confidential Project Materials

WorkflowOps may receive client materials during discovery, prototyping, development, implementation, or support.

Unless otherwise stated in a signed agreement:

• you are responsible for ensuring you have the right to provide materials to us;

• you should not provide unnecessary personal, sensitive, confidential, regulated, or third-party information;

• sample data should be redacted or anonymized where practical;

• we may use submitted materials to evaluate, scope, develop, test, or support the requested services;

• project materials may be retained as needed for business, legal, security, support, or recordkeeping purposes; and

• additional confidentiality, security, retention, deletion, or data processing requirements should be included in the applicable written agreement.

If a signed project agreement conflicts with this Privacy Policy regarding client project data, the signed agreement will control for that project.

8. Data Retention

We retain personal information and project-related information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:

• respond to inquiries;

• evaluate business opportunities;

• prepare proposals;

• provide services;

• maintain business records;

• manage ongoing relationships;

• comply with legal, tax, accounting, or contractual obligations;

• resolve disputes;

• enforce agreements;

• protect security; and

• support legitimate business purposes.

Retention periods may vary depending on the type of information, the context of collection, project status, contractual requirements, and applicable law.

When information is no longer needed, we will delete, de-identify, aggregate, or otherwise handle it according to our retention practices and applicable law.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information and project-related information from unauthorized access, disclosure, alteration, or destruction.

These measures may include access controls, secure communication methods, account controls, vendor review, internal policies, and other safeguards appropriate to the nature of the information and the services involved.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

You should not submit sensitive credentials, production secrets, regulated data, or highly confidential materials through general website forms or ordinary email unless specifically requested and appropriate safeguards are in place.

10. Credentials, Secrets, and System Access

For custom development and integration projects, we may need access to test environments, APIs, repositories, accounts, credentials, tokens, or system documentation.

Unless a separate written agreement provides otherwise:

• you should provide only the minimum access necessary;

• production credentials should not be shared through insecure channels;

• credentials should be scoped, time-limited, and revocable where practical;

• test credentials and sandbox environments are preferred;

• you remain responsible for managing your own systems, accounts, and permissions; and

• access, security, and incident-response obligations should be documented in the applicable project agreement.

11. International Data Transfers

Cross Language LLC is based in the United States. If you access WorkflowOps.dev or communicate with us from outside the United States, your information may be processed in the United States or other jurisdictions where we or our service providers operate.

These jurisdictions may have data protection laws different from those in your location. Where required, we will use appropriate safeguards for international data transfers.

12. Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information.

These rights may include the right to:

• request access to personal information;

• request correction of inaccurate information;

• request deletion of personal information;

• object to or restrict certain processing;

• withdraw consent where processing is based on consent;

• request a portable copy of information;

• opt out of marketing communications; and

• appeal or complain to a data protection authority where applicable.

To exercise privacy rights, contact:

privacy@workflowops.dev

We may need to verify your identity before responding to certain requests.

13. California Privacy Notice

This section applies to California residents where the California Consumer Privacy Act, as amended, or similar California privacy laws apply to Cross Language LLC or WorkflowOps.

13.1 Categories of Personal Information Collected

In the past 12 months, we may have collected the following categories of personal information:

• identifiers, such as name, email address, phone number, IP address, and online identifiers;

• professional or employment-related information, such as company name, job title, business role, and professional profile information;

• internet or network activity information, such as website usage data, browser data, and device data;

• geolocation information, such as approximate location derived from IP address;

• commercial or business inquiry information, such as service interest, project scope, proposal details, and business needs;

• communications content, such as messages submitted through forms, email, or meetings;

• project-related information, such as workflow descriptions, technical requirements, sample documents, or system descriptions;

• payment, billing, or procurement information, if applicable;

• sensitive personal information, only if you choose to provide it or if it is required for a project and governed by appropriate agreement; and

• inferences drawn from the above, such as service interest, communication preferences, or project fit.

13.2 Purposes of Collection

We collect and use these categories of information for the purposes described in this Privacy Policy, including responding to inquiries, evaluating projects, providing services, operating our website, improving our business, protecting security, and complying with legal obligations.

13.3 Disclosure of Personal Information

We may disclose personal information to service providers, contractors, professional advisors, business partners, AI or automation providers, legal authorities, or parties involved in business transactions as described in this Privacy Policy.

13.4 Sale or Sharing of Personal Information

We do not sell personal information for money.

We also do not intend to share personal information for cross-context behavioral advertising unless we provide any required notice and opt-out rights.

If our practices change, we will update this Privacy Policy and provide any legally required choices.

13.5 Sensitive Personal Information

We do not request sensitive personal information through general website forms. If sensitive personal information is needed for a project, the handling of that information should be governed by a separate agreement.

13.6 California Privacy Rights

Subject to legal limitations, California residents may have the right to:

• know what personal information we collect, use, disclose, sell, or share;

• request access to personal information;

• request deletion of personal information;

• request correction of inaccurate personal information;

• opt out of sale or sharing of personal information, if applicable;

• limit the use of sensitive personal information, if applicable; and

• not be discriminated against for exercising privacy rights.

To submit a request, contact:

privacy@workflowops.dev

Authorized agents may submit requests on behalf of California residents where permitted by law. We may require verification of identity and authority.

14. Marketing Communications

You may opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

Even if you opt out of marketing communications, we may still send non-marketing communications, such as responses to inquiries, project-related messages, legal notices, security updates, or transactional communications.

15. Children's Privacy

WorkflowOps.dev is intended for business and professional audiences. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact privacy@workflowops.dev, and we will take appropriate steps to delete the information.

16. Third-Party Links

WorkflowOps.dev may link to third-party websites, tools, platforms, products, documentation, social media pages, or partner websites.

We are not responsible for the privacy practices, content, security, or availability of third-party websites or services. You should review their privacy policies before providing information to them.

17. Relationship to Project Agreements

For custom development, implementation, support, managed service, or consulting engagements, a separate agreement may apply. That agreement may include additional provisions regarding confidentiality, security, data processing, retention, deletion, subprocessors, AI model usage, intellectual property, service levels, and project responsibilities.

If there is a conflict between this Privacy Policy and a signed project agreement, the signed agreement will control for the applicable project or service.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date above.

If changes are material, we may provide additional notice, such as posting a notice on WorkflowOps.dev or sending a notification where appropriate.

19. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Cross Language LLC / WorkflowOps Email: privacy@workflowops.dev General Contact: info@workflowops.dev Legal Contact: legal@workflowops.dev Mailing Address: 303 Twin Dolphin Drive 6th Floor Redwood City, CA 94065, USA